Shopping Basket: £0.00

Free delivery
on orders over £30

Earn loyalty points
every time you shop

Newsletter Sign-up

For updates, promotions and offers sign-up to our free e-newsletter. Simply...

Terms and Conditions

These Terms and Conditions apply to all transactions between us and yourself. They do not affect your statutory rights. Please read them carefully.

We may change these Terms and Conditions at any time. Any changes will take effect on the date they are posted on our website.

These Terms and Conditions are governed by English law and are subject to the non-exclusive jurisdiction of the English courts. We do not accept amendments to these Terms and Conditions.

Failure by us to enforce any of these Terms and Conditions will not affect our right to enforce the rest of these terms and conditions.

Customer Orders

We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.

To order goods over the telephone or on our website, you must be at least 18 years of age and accept delivery within the UK. All telephone orders will be acknowledged verbally at the time of order, and all orders placed on our website will be acknowledged electronically by e-mail. Please note that verbal and/or electronic acknowledgements do not constitute order confirmation or order acceptance. Your order will be accepted and the creation of a legally binding contract between you and us will take place once the goods have been dispatched or collected. Alternatively, we may decline all or part of your order for any reason, in which case we will inform you in-person or by telephone or e-mail.

When deciding whether or not to accept your order we may use certain information about you, including any received from credit reference agency checks. This helps to protect you and us against fraudulent transactions.

We will tell you if your payment details cannot be authorised for any reason and may invite you to pay by another method or suggest that you visit one of our nationwide stores.

Prices

The total price payable will be stipulated at the time when you place your order whether or not the order has been acknowledged. We are entitled to make adjustments to the price to take account of any increase in our suppliers' prices, or the imposition of any taxes or duties, or if due to an error or omission the price published for the goods is wrong whether or not the order has been acknowledged. We will inform you of the correct price and give you the opportunity to cancel the order. All prices are inclusive of VAT but exclusive of delivery charges which will be payable as indicated at the time the order is placed.

From time to time the prices displayed on our website may be different if you are directed to it from a third party website. Purchases at these prices can only be made on our website and by arriving on it through a relevant third party website; these prices will not be available in-store or over the telephone.

Prices, offers and products are subject to availability and may change before (but not after) we accept your order. If a product becomes unavailable we may offer you an alternative or suggest that you visit our store.

On occasion, the prices payable and promotions offered in respect of goods advertised on the website may differ from those prices and promotions offered at the same time in-store. We are under no obligation to honour any in-store price or promotion in the event that they differ from those on the website. Similarly, our store is under no obligation to honour any website price or promotion in the event that they differ from those in-store.

Although we endeavour to ensure that all pricing information on the website is accurate, occasionally an error may occur and goods may be mispriced. If we discover a pricing error we will, at our discretion, either: contact you and ask you whether you wish to cancel your order or continue with the order at the correct price; or notify you that we have cancelled your order. We will not be obliged to supply goods at the incorrect price.

Prices that are reduced for sales and promotions are only valid for the specified period.

Order Processing

Your order is sent directly to our secure till in our shop for processing. Once we have received your order and payment, our staff will pick, pack and dispatch the item. We will aim to do this the same day for all orders in to our shop Mon-Sat (excl Bank Holidays).

Order Tracking

You can track the progress of your order at any time by logging into My Account from the Home page on this website.

Security (SAGEPAY)

We use the industry leading internet payment company SagePay to protect your card details and protect us from fraud. To find out more, please see our Secure Shopping page.

Law

These Terms and Conditions of Sale shall be governed by the laws of England and you agree to submit to the non-exclusive jurisdiction of the English courts. We are required by law to inform you that sales can be concluded in English only and that no public filing requirements apply.

Other

Our VAT number is: 835 4510 36

We are a member of National Watch Traders Guild.

All correspondence must be in English.

Our usual opening hours are Monday to Saturday 10.30am to 5.30pm. The Showroom is open for all members of the trade and public Tuesday to Saturday 10.00am until 5.30pm.

Competition Terms and Conditions

  1. Competition details form part of these terms and conditions.
  2. Entry is open to residents of the UK except employees (and their families) of Watch Hub, the suppliers of the prizes and any other companies associated with the competitions.
  3. The entrant(s) must be aged 18 or over.
  4. Proof of identity and age may be required.
  5. Use of a false name or address will result in disqualification.
  6. All entries must be made directly by the person entering the competition.
  7. Entries made online using methods generated by a script, macro or the use of automated devices will be void.
  8. No responsibility can be accepted for entries lost, delayed or corrupted, or due to computer error in transit.
  9. The prizes are as stated, are not transferable to another individual and no cash or other alternatives will be offered.
  10. Prizes are subject to availability and the prize suppliers' terms and conditions.
  11. The promoters reserve the right to amend or alter the terms of competitions and reject entries from entrants not entering into the spirit of the competition.
  12. In the event of a prize being unavailable, the promoter reserves the right to offer an alternative prize of equal or greater value.
  13. The winner(s) agree(s) to the use of their name and will co-operate with any other reasonable requests by Watch Hub relating to any post-winning publicity.
  14. Unless stated otherwise the winner(s) will be drawn at random from all correct entries received by the closing date stated within the promotional material.
  15. Reasonable efforts will be made to contact the winner(s). If the winner(s) cannot be contacted, or are unable to comply with these terms and conditions, the Promoter reserves the right to offer the prize to the next eligible entrant drawn at random, or in the event that the promotion is being judged the Promoter reserves the right to offer the prize to the runner(s)-up selected by the same judges.
  16. Confirmation of the prize will also be made in writing to the winner(s).
  17. Failure to respond and/or provide an address for delivery, or failure to meet the eligibility requirements may result in forfeiture of the prize.
  18. Where applicable, the decision of the judges is final based on the criteria set out in the promotion and no correspondence will be entered into over this decision.
  19. Competitions may be modified or withdrawn at any time.

Watch Hub - Wed Nov 22 14:26:17 GMT 2017 [web3]